Ripple Massage FAQs
& Booking Information
Everything You Need to Know Before Booking
Thinking about booking a Ripple massage or day spa treatment?
This page covers the practical things people most often ask us — how to book, what to expect, what to wear, massage pressure, group bookings, gift vouchers, treatment times, cancellations and more.
Ripple Massage has been providing professional massage and day spa treatments since 2005, with qualified, experienced therapists offering relaxation massage, remedial massage, deep tissue massage, pregnancy massage, couples massage, group bookings and longer day spa experiences.
Whether you're booking for yourself, organising a couples massage, planning a girls' weekend or arranging treatments for a group, we'll help make the process straightforward.
My husband and I had Ali come to our air bnb in Mount Tamborine whilst we were there and it was such a nice experience.
Ali’s set up and pack down was seamless and easy, she was very calm and relaxed throughout the massage and we both fell asleep during it!
Would recommend if you are in the area and don’t want to leave your hotel or air bnb!
Thanks Ali 🤍
Georgia - Tamborine Mountain
What Ripple Offers
Choose from:
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relaxation massage
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remedial massage
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deep tissue massage
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pregnancy massage
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reflexology and foot massage
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couples massage with two therapists at the same time
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girls' weekend and hens party bookings
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corporate massage
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longer massage and day spa packages
Every treatment is tailored to the individual rather than following the same routine for every client.
Day Spa Treatments & Pampering
If you'd like more than a massage, Ripple's longer day spa packages can include extras such as aromatherapy essential oils, hot steamed towels, peppermint foot soaks, face treatments, reflexology and Himalayan Pink Salt Body Exfoliation.
You can view current treatments, packages and pricing here:
View Massage & Day Spa Packages
Group Bookings Made Easy
Ripple specialises in girls' weekends, hens parties, birthdays, pamper days and other group bookings.
For larger groups, we can often organise multiple qualified therapists, depending on availability and location.
We can also help coordinate treatments so the person organising the weekend doesn't have to spend the whole time chasing everyone for choices and times.
Tell us:
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where you're staying
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how many people are attending
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approximately how long you'd like treatments to be
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what sort of massage or pampering everyone is interested in
and we'll help you work out the easiest arrangement.
Couples Massage
Ripple couples massage is provided with two therapists at the same time, so both people can enjoy their treatments together (depending on availability). Or if its easier, we can do them one after the other, which is a great option if space is tight, or one of you wants to relax while the other has their treatment.
You don't have to choose the same style either. One person might prefer relaxation massage while the other chooses remedial or deep tissue massage.
Find Out More About Couples Massage
Gift Vouchers
Ripple Massage gift vouchers are available online and can be used towards eligible massage treatments, day spa packages and products, subject to the current voucher terms and conditions.
They make an easy gift for birthdays, anniversaries, weddings, Mother's Day, Christmas or simply giving someone a little time to themselves.
Buy a Ripple Massage Gift Voucher
Ready to Book?
If you already know what you'd like, you can enquire or book through the website.
If you're unsure which massage or package is right for you, have a look through the FAQs below or contact Ripple and we'll help you work it out.
Ali arrived on time and quickly set up with relaxing music and scents to create a luxious environment.
Ali was super efficient to provide 5 sisters a beautiful foot spa followed by a wonderful massage.
This was a special occasion and Ali certainly went out to provide a memorable occasion.
Each massage tailored to each person's requirements.
We would highly recommend and very grateful for the service.
Virginia - Tamborine Mountain
Ripple Massage FAQ
Where does Ripple Massage provide treatments?
Ripple Massage provides professional massage and day spa treatments across Tamborine Mountain, the Gold Coast, Gold Coast Hinterland, Scenic Rim, Brisbane and Northern Rivers NSW.
Availability, minimum booking times and travel fees vary depending on your location and how many therapists are required.
We regularly visit private homes, holiday houses, Airbnbs, retreats and accommodation properties. Many people search for "massage near me" and Ripple can be a great option if you are wanting a massage or day spa nearby.
If you're not sure whether we come to your location, simply get in touch and ask.
How do I book a Ripple Massage?
You can send an enquiry through our website with your preferred date, location and treatment.
For group bookings, it helps if you can also tell us approximately how many people would like treatments and how long you'd like us for.
We recommend booking ahead where possible, particularly for weekends, couples massage, girls' weekends, hens parties and larger groups.
What types of massage do you offer?
Our treatments include:
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relaxation massage
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remedial massage
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deep tissue massage
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pregnancy massage
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reflexology and foot massage
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couples massage
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massage and day spa packages
Your massage doesn't have to fit neatly into one category. Your therapist can tailor the treatment to your body and the pressure you enjoy.
For example, you might want firmer remedial or deep tissue work through your back, neck and shoulders, followed by a slower relaxation massage for the rest of your body.
Can I book a full body massage?
Absolutely. A full body massage can generally include the back, neck, shoulders, arms, hands, legs and feet, depending on the treatment length and what you would like massaged.
Before your treatment, your therapist will ask about the areas you'd like them to focus on and any areas you'd prefer them to avoid.
Do you offer couples massage?
Yes.
You don't have to choose the same style of massage. One person might want relaxation massage while the other prefers remedial or deep tissue work.
Couples massage is particularly popular for weekends away, anniversaries, birthdays, holidays and simply spending some proper time together.
Do you take group massage bookings?
Yes. Group bookings are one of Ripple's specialties.
We regularly look after girls' weekends, hens parties, birthdays, family getaways, baby showers, corporate groups and special occasions.
Depending on your location, group size and therapist availability, we may be able to organise multiple therapists.
If you're organising the group, we can help you work out a treatment schedule that makes the day as easy as possible.
Can I change what's included in my day spa package?
Absolutely, yes.
We want you to enjoy the treatments you're actually interested in. If there's something in a package you don't want, talk to us when booking.
Depending on the package, we may be able to substitute another treatment or spend additional time massaging instead.
What should I wear for my massage?
Whatever you're comfortable wearing before and after your treatment.
For an oil massage, most clients undress to their underwear. Your therapist will give you privacy while you get ready and will use professional towel draping throughout your treatment.
We also recommend removing necklaces, watches and other jewellery that may get in the way of your massage.
Do I have to take my clothes off?
No.
You only need to undress to the level you're comfortable with. For a traditional oil massage, most clients choose to undress to their underwear because this allows the therapist to massage more freely.
If you'd prefer to remain clothed, tell your therapist. Your comfort comes first.
Will I be covered during my massage?
Yes.
We use professional massage draping with towels or sheets. Your body remains covered except for the area your therapist is working on.
Before beginning, your therapist will also talk with you about the areas you would and would not like massaged.
What should I expect before my massage starts?
Your therapist will have a brief consultation with you before your treatment.
This is your opportunity to tell us:
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where you're feeling tight or sore
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which areas you'd particularly like massaged
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which areas you don't want massaged
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the pressure you prefer
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any injuries or relevant health conditions
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allergies or sensitivities
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whether you're pregnant
We don't believe every client should receive exactly the same massage. Your treatment should be tailored to you.
What if the massage pressure is too hard or too soft?
Please tell us.
Massage pressure is very personal. Some people love firm pressure while others prefer something much gentler.
Your therapist will check in with you, but you should always feel comfortable asking for more or less pressure at any point during your massage.
We love if you let us know during the massage if you want anything at all changed instead of waiting until the end. That way we can give you the treatment you would like.
I have a sore back, neck or shoulders. Which massage should I choose?
This is one of the most common reasons people book Ripple.
If you're particularly tight through your back, neck and shoulders, remedial or deep tissue massage may suit you. You can also combine firmer targeted work with relaxation massage.
When you book, tell us what's bothering you and what sort of pressure you enjoy and we can help you choose.
What health information should I tell my massage therapist?
Please tell your therapist about anything that may affect your treatment, including injuries, recent surgery, pregnancy, allergies, significant medical conditions or areas of pain.
Massage therapists don't diagnose medical conditions, so if you're concerned about a new or unexplained symptom, speak with an appropriate healthcare professional.
How long is a one-hour massage?
A one-hour appointment includes a brief consultation and at least 55 minutes of massage.
If you book a longer day spa package, the additional treatments form part of your overall booked treatment time.
How do group booking times work?
Group treatments are generally scheduled consecutively.
For example, if four people each book a one-hour treatment with one therapist, you are booking four hours of that therapist's time.
For larger groups, we may be able to arrange additional therapists depending on your location and availability.
Do I need to provide anything?
Very little.
We bring the professional massage table, towels, oils, music and products required for your booked treatments.
At your home or accommodation, we generally just need:
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enough room to comfortably set up the massage table
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access to a power point
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access to hot water when required for your treatments
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a comfortably warm room in cooler weather
Then you can leave the rest to us.
Can I buy a Ripple Massage gift voucher?
Yes. Ripple Massage gift vouchers can be purchased online and make a lovely gift for birthdays, anniversaries, Mother's Day, Christmas, weddings and other occasions.
Please read the current gift voucher terms, service areas and minimum booking requirements before purchasing.
Why does Ripple take payment when I book?
Full payment confirms your appointment and reserves the therapist's time specifically for you.
Ripple doesn't take tentative bookings or cash payments.
Current payment, cancellation and rescheduling conditions are explained in the Terms and Conditions below.
When is Ripple Massage available?
We take bookings on most days of the week, subject to therapist availability.
Weekends and popular holiday periods can book out, particularly for couples and groups, so the more notice you can give us, the better.
If you have a particular date in mind, send us an enquiry and we'll let you know what's available.
We had such an incredible experience with Ripple Tamborine Mountain Massage Day Spa over the Easter holidays.
They came directly to our Airbnb and created the most calming, spa-like environment—it was the perfect way to unwind and enjoy our time away.
A special thank you to Ali, who went above and beyond to organise an additional massage therapist for us during a busy holiday period. We really appreciated the extra effort to make it happen!
The massages were absolutely wonderful—professional, relaxing, and tailored to exactly what we needed.
It was such a treat to enjoy this level of care and service in the comfort of our accommodation.
Highly recommend Ripple to anyone looking for a memorable and restorative experience while visiting the area!
Harrison - Tamborine Mountain
Terms And Conditions
Of Booking With Ripple
Terms And Conditions For Booking With Ripple Or Purchasing Gift Cards
Please note that all bookings and gift card sales are covered by these terms and conditions
Can I cancel an appointment? What is your refund policy?
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We understand that sometimes things need to change.
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Ripple’s cancellation policy is that if more than 48 hours' notice is given, then a full refund in the form of a gift certificate for the full dollar amount will be forwarded to you.
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Any no-shows or cancellations with less than 48 hours' notice will not receive any refund. Ripple does require that you have a phone number that our therapist can call you on, on the day, to confirm room numbers, get in contact with you or other information.
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Please note Ripple does not give cash or credit card refunds should you be unable to make your appointment or change your mind.
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Once we take your booking, we take full payment from your card.
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Ripple accepts Visa and Mastercard.
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All group bookings will be done one after the other with no breaks. For example, if you have booked for 4 x one hour treatments, you have booked 4 hours of our therapist's time and our therapist will be there for a total of 4 hours.
Ripple does not take tentative bookings or deposits
All of our treatments are confirmed at the time of booking with full payment via Visa or Mastercard. We don’t take cash bookings.
Minimum Booking Times And Travel Fees
These vary depending on where your booking is located. Please ask on booking. These can change without notice at any time.
Gift cards are not refundable or redeemable for cash.
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No credit or change will be given for any unused portion of the gift card.
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The gift card is fully transferable. Ripple is not responsible for any fraudulent or stolen gift cards. It is the holder's responsibility to ensure the safekeeping of the gift card. Expired vouchers are non-refundable, in part or in whole.
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All $ amount gift cards are valid for 3 years. We do not extend the expiry of gift cards.
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Please ensure you read the terms and conditions on the gift voucher that is displayed on the screen before purchase.
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There is a 24-hour cooling-off period for all voucher purchases from the time of purchase. All vouchers and terms and conditions are fully displayed on your screen before purchase. However, you are welcome to a refund only within 24 hours of purchase minus a $25 processing fee. Outside of this period, vouchers are non-refundable.
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Please note, Ripple can get booked up in advance. If you are purchasing a voucher to be used in a short window of time, please contact us first to ensure we have availability.
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All prices are subject to change without notice. Thanks!
Client Acknowledgement
In booking with Ripple Massage, all clients acknowledge the following.
Your therapist, prior to your treatment, will consult with you.
During this consultation, please be sure to let your therapist know of any parts of your body you would prefer not to be massaged. Generally, we don't massage breasts, stomach or the groin area.
Parts of the body we do include in our massages are
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Back
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Neck
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Shoulders
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Legs (front and back)
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Feet
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Arms and Hands
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Head and Face
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Glute muscles
Please also make your therapist aware, before your treatment starts, any allergies you may have, especially to oils, nut products, essential oils and facial products, or anything else that may affect your massage.
Please also ensure you let your therapist know of any medical or health conditions, injuries, sprains or anything else that maybe affected by your massage.
Please note that by booking with Ripple Massage, you agree to the following.
Each treatment includes a brief consultation, and all day spa treatments.
I understand that the massage therapist does not diagnose illness, disease or any other physical or mental disorder, does not prescribe medical treatment and does not perform spinal manipulations. It has been made clear to me that massage therapy is not a substitute for medical diagnosis and treatment and that it is recommended that I see a physician for any physical ailment that I may have.
Because a massage therapist must be aware of all past and present physical conditions, I take it upon myself to keep the massage therapist updated on my physical health, any medical or health conditions or allergies. I also understand that massage therapy may produce side effects such as muscle soreness, mild bruising, increased awareness of areas of pain and light-headedness amongst other possible temporary outcomes.
I understand and agree that I will not hold the therapist responsible for any pain or discomfort experienced during or after the session, provided the therapy was conducted with due care and skill and in accordance with the agreed treatment, and that I am able to stop or modify the treatment at any time.
I release and discharge the therapist from any and all claims or liabilities arising from the therapy received, except for cases involving active or passive negligence on the part of the therapist under Australian law.
Gift Certificate Terms And Conditions
For full gift voucher conditions, please see our Gift Voucher Terms & Conditions on the gift voucher page, that is displayed prior to purchase.
Australian Consumer Law
These Terms & Conditions are intended to operate alongside your rights under the Australian Consumer Law.
Nothing in these terms is intended to exclude, restrict or modify a consumer guarantee, right or remedy that cannot legally be excluded, restricted or modified.
Ripple provides professional therapeutic massage and day spa treatments only.
Sexual services are not offered or permitted.
Any inappropriate behaviour or requests will result in the treatment being immediately terminated.
Frequently Asked Massage Questions
How often should I have a massage?
There isn't one schedule that suits everyone.
Some people enjoy massage regularly as part of their general wellbeing routine, while others book when their back, neck or shoulders are feeling particularly tight, during busy periods, or simply when they feel like some time out.
If you're having remedial massage for a particular concern, your therapist may discuss whether another treatment would be useful based on how your body responds.
What is a full body massage?
A full body massage generally works across several areas of the body rather than concentrating on one particular spot.
Depending on the time available and what you want, this might include your back, neck, shoulders, arms, hands, legs, feet, head and face.
Before your treatment, your therapist will ask which areas you'd like included and whether there's anywhere you'd prefer us to avoid.
What's the best massage for a sore back, neck and shoulders?
It depends on what you enjoy and what you're hoping to get from your massage.
If you like firmer, more targeted work, remedial or deep tissue massage may be a good choice. If you'd rather switch off and relax, you might prefer relaxation massage.
You can also combine the two. Many of our clients ask for firmer work through the back, neck and shoulders, followed by a more relaxing full body massage.
What is the difference between relaxation and deep tissue massage?
Relaxation massage generally uses slower, flowing techniques and pressure tailored to what feels comfortable for you.
Deep tissue massage usually involves firmer, more focused work through tight muscles and areas such as the back, neck and shoulders.
It doesn't have to be one or the other. Tell your therapist what you enjoy and we can tailor the treatment.
Does deep tissue massage have to hurt?
No.
Firm pressure and pain aren't the same thing. Some people enjoy very firm massage, while others respond better to moderate pressure.
You should always tell your therapist if something feels too intense. More pressure doesn't automatically mean a better massage.
Should I feel sore after a massage?
Some people notice temporary tenderness after firmer remedial or deep tissue work, while others don't feel sore at all.
How you feel afterwards can depend on the style and pressure of massage, the areas worked on and your individual response.
If you experience significant, unusual or persistent pain, seek appropriate medical advice rather than assuming it's simply from your massage.
Can I fall asleep during my massage?
Absolutely — and plenty of people do.
You don't need to apologise if you fall asleep or snore. We take it as a pretty good indication that you've switched off and are enjoying your treatment.
What if my stomach rumbles or my body makes noises?
Don't worry about it. Massage therapists are very used to bodies doing normal body things.
Stomach noises, snoring and other little noises happen. There's absolutely no need to feel embarrassed.
Can I talk during my massage?
Of course.
Some people like chatting with their therapist, particularly at the beginning of their treatment. Others want to close their eyes and enjoy an hour of complete quiet.
There's no right way to have a massage. It's your time, so feel free to talk or simply switch off.
Should I drink water after a massage?
Drink according to your normal thirst and hydration needs.
You may feel like having some water after lying on the massage table for an hour, but you don't need to force yourself to drink huge amounts of water to supposedly “flush toxins” from your body.
Does massage remove toxins from the body?
No — that's an old massage-industry claim that we don't think is helpful.
Your liver, kidneys, lungs and other body systems are responsible for processing and eliminating waste. You don't need massage to “flush toxins” from your body.
Massage can still feel wonderful without us making claims it can't support.
Can I exercise after a massage?
That depends on the type of massage you've had and how you feel afterwards.
After a gentle relaxation massage you may feel perfectly comfortable continuing with your normal day. After particularly firm or targeted work, you may prefer to take things a little easier.
Listen to your body and ask your therapist if you're unsure.
Can I have a massage while pregnant?
Pregnancy massage can be a lovely option during pregnancy when it's appropriate for you.
Tell us that you're pregnant when you enquire so we can arrange an appropriately trained therapist and tailor your positioning and treatment.
If you have pregnancy complications or have been advised to avoid massage, check with your healthcare professional first.
Is massage suitable for everyone?
Not always.
Certain illnesses, injuries, medical conditions, recent procedures or other circumstances can mean massage needs to be modified or postponed.
That's why your Ripple therapist will ask you about relevant health information before your treatment. If you're uncertain whether massage is appropriate for a particular medical condition, check with your healthcare professional.
Do I need to have the same type of massage for the whole treatment?
No, and this is something I'd actually emphasise because it's one of Ripple's strengths.
You might ask for deep tissue or remedial massage on your back, neck and shoulders, medium pressure on your legs, and gentle relaxation massage everywhere else.
Your massage doesn't have to fit neatly into one box. We tailor it to your body, your preferences and what you want on the day.
Ripple Massage Blog
Looking For A Massage Near Me?
Ripple Massage Locations
Gold Coast, Tamborine Mountain, Brisbane, Byron Bay, Scenic Rim
Please note regarding Ripple Massage Locations
Like a lot of businesses, the pandemic changed where and how we operate. We were unable to operate for long periods of time and unfortunately we are won't be reopening in many of the regions where we used to come to you with mobile massage.
Currently we have limited availability of massage and beauty therapists in these regions, with minimum booking times. Please note the minimum booking times are per therapist.
All current minimum booking times are at the bottom of each website page. These can change without notice.
We try our absolute best to come to where you are and out therapists travel quite long distances, which is why we have some minimum booking times and travel fees to cover costs.
As we are only able now to have a much smaller team (most of therapists during the pandemic went into other careers), this has limited our regions.
Thanks for your understanding, Ali